Terms and Policies

Privacy Policy Last Updated On: 05.05.2025

This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect your personal data when you use our mobile application (“App”), website or engage with any of our services as defined in Terms and Conditions as (the “Services”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

To learn more about changes in this Privacy Policy, see “Changes to This Privacy Policy” section below.

1. Data Controller

Data Controller (“Data Controller” or “Service Provider”)
The data controller responsible for your personal data under this Privacy Policy is:
BrainTape
Poul Paghs Gade 23, 9000 Aalborg Nordjylland, Denmark
info@braintape.study
+45 91888241
https://braintape.study

If you have any questions regarding your data, please contact us at info@braintape.study.

2. Personal Data We Collect

We collect the following types of personal data:
– User Data: Name, email address, contact information, occupational status
– Usage Data: Information about how you interact with our App, including device information, usage statistics, and app interactions, app performance, features used, error reporting
– Sensitive Data: Voice recordings or other personal content you provide within the App. (Voice recordings or other personal content is saved locally on your device, and only you have access to such personally created content)

Our App does not collect personal information or track you across other apps or websites. We automatically collect anonymous Usage Data from the App usage to improve our service.

We collect only the minimum amount of personal data necessary to provide our services and will inform you if we need additional data for specific purposes.

3. Purposes of Data Collection

We collect and process your personal data for the following purposes:

– To Provide and Improve Our Services: To deliver the App’s functionality and to improve user experience based on usage patterns, to provide access to Beta version of our App, to provide an account for our services
– User Support: To respond to your queries, troubleshoot, and provide customer support, including supporting users with disabilities and via any of the contact channels including contact forms on our Website. To collect feedback from users.
– Legal Compliance: To fulfill legal obligations such as responding to requests from law enforcement or regulatory authorities.
– Marketing: With your consent, we may send you information about updates, new features, and other marketing materials or keep you subscribed to our newsletter.
– Sales: Manage customer orders of our Services  

We ask you not to disclose any additional and unnecessary personal data when interacting with our Services.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

– Consent: When you explicitly consent to our collection and processing of your personal data (e.g., by using the App and providing your data).
– Contractual Necessity: To fulfill a contract with you, such as providing our services or processing payments.
– Legal Obligation: When required to comply with legal obligations, such as data retention or responding to authorities.
– Legitimate Interests: To ensure the proper functioning, security, and improvement of the App, as well as for fraud prevention.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. After this period, your data will be securely deleted or anonymized.

6. User Rights

Under the GDPR, you have the following rights concerning your personal data:

– Right of Access: You can request a copy of the personal data we hold about you.
– Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
– Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain exceptions.
– Right to Restriction of Processing: You can request the restriction of processing your personal data in certain situations.
– Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
– Right to Complaint:  You can lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.
– Right to Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.
– To exercise these rights, you can write to us at info@braintape.study. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing newsletter communications or the profiling we carry out for marketing purposes by writing to us at info@braintape.study.

Please always reach out to us if you have any concerns first, as we would approach every user to resolve any kinds of inquiries.

7. Special Considerations for Minors

Given that our services target certain young audiences we have additional measures in place. Parental or guardian consent is required under the age of 18. If we discover that we have collected personal data from a child under 18 without appropriate consent, we will take steps to delete that information.

8. Data Security

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include secure storage, and access controls. However, no system is completely secure, and while we strive to protect your data, we cannot guarantee absolute security. Given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Audio recording data and your user content is stored locally in the App on your personal device. You may delete your own local data by reinstalling the App.

9. Third-Party Data Sharing

We do not sell or rent your personal data to third parties for their marketing purposes.

We may share your personal data with trusted third parties for the following purposes:

– Service Providers: We may use third-party vendors to host the App, process payments, or provide customer support. These third parties are required to protect your data in line with this Privacy Policy.
– Legal and Regulatory Authorities: We may disclose your data if required by law for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights.
– Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the new owner.

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

Third-Party Service Providers:

• Website Hosting platforms such as WordPress
• Other E-mail service providers

• • Google (used for Google Analytics) – used for analitics on this Website
  • HotJar Analytics – used for analytics on this Website
  • Mixpanel – used for in App analytics service

We use Mixpanel to analyze user interactions within our app and website to better understand usage patterns and improve our services. Mixpanel uses cookies and similar technologies to track events, such as button clicks, feature usage, and session duration. The data collected is anonymized and does not identify individual users. For more information, please see Mixpanel’s GDPR compliance page: https://mixpanel.com/legal/mixpanel-gdpr/. You can not opt out of Mixpanel analytics as it is a prerequisite condition for using our service as described in Terms and Conditions.

10. Links to Other Websites

Our Services may include links to external websites that are not managed by us. If you choose to visit these third-party sites, please note that we are not responsible for their content or privacy practices. For example, when you click on links within our services you may be redirected or may view other websited via a web-view. Our Privacy Policy and Cookie Policy apply only to services owned by us, so if you click on a link to another website, you should read and accept/reject or evaluate their terms and policies as well. It is your obligation to find the right policy and assess whether you agree before using other websites and services. 

Here is the list of some such services, but not all external policies may be listed:

ClickUp: https://clickup.com/terms/privacy – for example when submitting feedback via the App or via other channels

11. Cookies

We also use Cookies on our Services, for example our Website. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy here or within the App. Please review this policy periodically to stay informed about how we protect your data. Changes to this Policy are effective immediately when posted on this page. Your continued use of the Services after such time will constitute your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at BrainTape, Poul Paghs Gade 23, 9000 Aalborg Nordjylland, Denmark at info@braintape.study, +45 91888241. We will address your concerns in accordance with applicable law.